30 Days Return Policy
If you are not 100% happy with your order, you can use our 30 days return policy.
To return an order, just call us at (917) 970-1099 and we will book the return for you. Once the product has arrived to us in the same condition it was sent, you will get a full refund for your order. You will be responsible for the cost of return shipping.
If a rug is faulty, you will never have to pay any return fees. We will then send a replacement rug completely free of charge.
Unfortunately, we can not offer packaging service for returning a product.
NOTE: Remember to keep the original packaging in case you want to use our return policy.
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