Returns

30 Days Return Policy

If you are not 100% happy with your order, you can use our 30 days return policy. 

To return an order, just call us at (917) 970-1099 and we will book the return for you. Once the product has arrived to us in the same condition it was sent, you will get a full refund for your order. You will be responsible for the cost of return shipping.

If a rug is faulty, you will never have to pay any return fees. We will then send a replacement rug completely free of charge.

Unfortunately, we can not offer packaging service for returning a product.

NOTE: Remember to keep the original packaging in case you want to use our return policy.

Get a free rug pad with your purchase.

Enter your email to receive your coupon code. When purchasing any rug and rug pad, simply enter the code on checkout to receive the pad for free!